Contact
How to find us
Verkehrsverbund Oberelbe GmbH
Elbcenter Dresden
Leipziger Straße 120
01127 Dresden
We are here for you
If you would like to speak to someone about timetables or tariffs, buy tickets for the VVO area, or get some up-to-date information, please come into the main VVO office.
Main VVO office opening hours:
Monday – Friday: 09.00 – 18.00
Saturday: 09.00 – 16.00
Sundays/bank holidays: closed
You can phone the main VVO office during these times:
Monday – Friday: 07.00 – 19.00
Saturday, Sunday and bank holidays: 08.00 – 19.00
Do you have a question, suggestion or some other message? If so, write to us or call us on:
Info Hotline: 0351 / 852 65 55
Phone: 0351 / 852 65 0
Fax: 0351 / 852 65 13
Email: service@vvo-online.de
Contact form
You can send us your queries online at your convenience. And because your opinion about the quality of our local transport is important to us, we are also happy to receive any suggestions, requests or criticisms – it will help us to improve our service.
Lost & found
Have you lost something on a train, bus or tram?
If so, please contact the relevant transport company.
For up-to-date addresses and phone numbers, speak to our VVO hotline staff on 0351 / 852 65 55 or go to the 'Transport Companies' page.
NB: Dresden transport companies ensure that anything that is found is sent immediately to the City of Dresden Lost & Found Office.
City of Dresden Lost & Found Office
Theaterstraße 13 – Zi. E/052
Tel.: 0351 / 488-59 96
Fax: 0351 / 488-59 93
Email: Fundbuero@dresden.de
Opening hours:
Tuesday/Thursday: 09.00 – 18.00
Friday: 09.00 – 12.00
Monday/Wednesday: closed
If you have lost something on the Deutsche Bahn you can report it to their Lost & Found Hotline. Tel.: 0900 / 199 05 99 (59 ct/min. from German landlines, prices may differ from mobile phones)
You can call the hotline between 08.00 and 20.00 from Monday to Saturday, and between 10.00 and 20.00 on Sundays and bank Holidays.
For further information:
- DB AG Lost & Found Service.
