Write to us

You have a question, comments or requests. Please write to us via the contact form. We will be happy to help you.
Your message to us

A good ride guaranteed

Something didn't work as planned during your train journey? You can use the customer guarantee form to report your guarantee claim.
Submit a customer guarantee claim

VVO-InfoHotline 0049 351 8526555

We are available Monday to Friday: 7.00 a.m. - 7.00 p.m.
Saturday, Sunday and public holidays: 8.00 - 19.00 hrs.
Call the VVO InfoHotline

VVO Mobility Centre

We will be happy to advise you personally on timetables and fares or sell you the right ticket for your journey. Visit us at the mobility centre.

Verkehrsverbund Oberelbe
Leipziger Straße 120
01127 Dresden

Stop: Altpieschen
Outward journey / Return journey

Opening hours

Monday to Friday: 9.00 - 18.00 hrs
Saturday: 9.00 - 16.00 hrs
Sunday/ public holiday: closed

VVO office

Verkehrsverbund Oberelbe GmbH
Reception 3rd floor
Leipziger Straße 120
01127 Dresden
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Abo questions

Do you have a question about your monthly travel pass, would you like to take out a travel pass or change your personal details? Here we have summarised all the contacts of the transport companies in the VVO.
ABO online

Lost & found

Have you lost something on the train, bus, tram or on the bench in the station? Please contact the transport company directly. We have summarised all contacts here.
Lost & found